HDFC Mutual Fund is one of the largest and the most respected fund houses of the country.
What would you expect from such a fund house?
That it would put its customer, the investor, at the centre of all that it does. I thought so too.
Unfortunately, the facts don’t support that notion.
While they might have started with it, I believe they are losing track.
They have indulged in greedy, big business like behaviour playing a upper hand and putting the investor at the receiving end. I am afraid the arrogance of being big is slowly creeping in.
Let me first put across 2 broad observations.